| 1. 
  |  | Title: Step-By-Step Problem Solving: A Practical Guide to Ensure Problems Get (And Stay) Solved (And Stay Solved) by Richard Y. Chang, P. Keith Kelly
 ISBN: 1883553113
 Publisher: Richard Chang Assoc Inc
 Pub. Date: March, 1994
 List Price: $14.95
 Amazon.com Price: $14.95
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| 2. 
  |  | Title: Team Decision-Making Techniques: A Practical Guide to Successful Team Outcomes (High Performance Team) by P. Keith Kelly, Keith P. Kelly
 ISBN: 188355327X
 Publisher: Richard Chang Assoc Inc
 Pub. Date: August, 1996
 List Price: $14.95
 Amazon.com Price: $14.95
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| 3. 
  |  | Title: Satisfying Internal Customers First! by Richard Y. Chang, P. Keith Kelly
 ISBN: 0787950823
 Publisher: Jossey-Bass/Pfeiffer
 Pub. Date: 28 May, 1999
 List Price: $20.00
 Amazon.com Price: $14.00
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| 4. 
  |  | Title: Las Tecnicas Para LA Toma De Decisiones En Equipo: Guia Practica Para Obtener Buenos Resultados by Jorge Gorin, P. Keith Kelly, Keith P. Kelly
 ISBN: 9506412766
 Publisher: Juan Granica S A
 Pub. Date: November, 1999
 List Price: $14.00
 Amazon.com Price: $12.74
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| 5. 
  |  | Title: Improving Through Benchmarking: A Practical Guide to Achieving Peak Process Performance (Quality Improvement Series) by Richard Y. Chang, P. Keith Kelly
 ISBN: 1883553083
 Publisher: Richard Chang Assoc Inc
 Pub. Date: March, 1994
 List Price: $14.95
 Amazon.com Price: $14.95
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| 6. 
  |  | Title: Resolucion De Problemas: Guia Practica Para Resolver Problemas Paso a Paso by Richard Y. Chang, Olga Fiser, P. Keith Kelly
 ISBN: 9506412324
 Publisher: Ediciones Granica, S.A.
 Pub. Date: April, 1996
 List Price: $14.00
 Amazon.com Price: $14.00
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| 7. 
  |  | Title: Team Decision-making Techniques: A Practical Guide to Successful Outcomes (High Performance Team) by P. Keith Kelly
 ISBN: 0749416645
 Publisher: Kogan Page
 Pub. Date: 28 April, 1995
 
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