| 1. 
  |  | Title: Implementing Digital Reference Services: Setting Standards and Making It Real by Fla.)/ McClure, Charles R. Virtual Reference Desk Conference 2001  Orlando, R. David Lankes, Charles R. McClure, Melissa Gross
 ISBN: 1555704506
 Publisher: Neal-Schuman Publishers, Inc.
 Pub. Date: 14 November, 2002
 List Price: $75.00
 Amazon.com Price: $75.00
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| 2. 
  |  | Title: Digital Reference Service in the New Milennium: Planning, Management, and Evaluation by R. David Lankes, John W. Collins, Abby S. Kasowitz
 ISBN: 1555703844
 Publisher: Neal-Schuman Publishers, Inc.
 Pub. Date: October, 2000
 List Price: $75.00
 Amazon.com Price: $75.00
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| 3. 
  |  | Title: The Digital Reference Research Agenda: Compiled from the Digital Reference Research Symposium, August 2002, Harvard University (Acrl Publications in Librarianship, 55) by R. David Lankes, Scott Nicholson, Abby Goodrum
 ISBN: 083898231X
 Publisher: Amer Library Assn Editions
 Pub. Date: November, 2003
 List Price: $24.00
 Amazon.com Price: $24.00
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| 4. 
  |  | Title: The bread and butter of the Internet (SuDoc ED 1.310/2:402925) by R. David Lankes
 ISBN: B00010U8A6
 Publisher: Clearinghouse on Information & Technology
 Pub. Date: 1997
 
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| 5. 
  |  | Title: The AskA starter kit how to build and maintain digital reference services (SuDoc ED 1.310/2:427779) by R. David Lankes
 ISBN: B000111MJG
 Publisher: ERIC Clearinghouse on Information & Technology, Syracuse University
 Pub. Date: 1998
 
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| 6. 
  |  | Title: Building and maintaining Internet information services K-12 digital reference services (SuDoc ED 1.310/2:427778) by R. David Lankes
 ISBN: B000111MI2
 Publisher: ERIC Clearinghouse on Information & Technology, Syracuse University
 Pub. Date: 1998
 
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| 7. 
  |  | Title: The Bread & Butter of the Internet: A Primer & Presentation Packet for Educators by R. David Lankes, Virtual Dave Lankes
 ISBN: 0937597414
 Publisher: ERIC Clearinghouse on Information and Technology
 Pub. Date: June, 1996
 List Price: $20.00
 Amazon.com Price: $20.00
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