1.
 |  | Title: Implementing Digital Reference Services: Setting Standards and Making It Real by Fla.)/ McClure, Charles R. Virtual Reference Desk Conference 2001 Orlando, R. David Lankes, Charles R. McClure, Melissa Gross ISBN: 1555704506 Publisher: Neal-Schuman Publishers, Inc. Pub. Date: 14 November, 2002 List Price: $75.00 Amazon.com Price: $75.00 |
2.
 |  | Title: Digital Reference Service in the New Milennium: Planning, Management, and Evaluation by R. David Lankes, John W. Collins, Abby S. Kasowitz ISBN: 1555703844 Publisher: Neal-Schuman Publishers, Inc. Pub. Date: October, 2000 List Price: $75.00 Amazon.com Price: $75.00 |
3.
 |  | Title: The Digital Reference Research Agenda: Compiled from the Digital Reference Research Symposium, August 2002, Harvard University (Acrl Publications in Librarianship, 55) by R. David Lankes, Scott Nicholson, Abby Goodrum ISBN: 083898231X Publisher: Amer Library Assn Editions Pub. Date: November, 2003 List Price: $24.00 Amazon.com Price: $24.00 |
4.
 |  | Title: The bread and butter of the Internet (SuDoc ED 1.310/2:402925) by R. David Lankes ISBN: B00010U8A6 Publisher: Clearinghouse on Information & Technology Pub. Date: 1997
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5.
 |  | Title: The AskA starter kit how to build and maintain digital reference services (SuDoc ED 1.310/2:427779) by R. David Lankes ISBN: B000111MJG Publisher: ERIC Clearinghouse on Information & Technology, Syracuse University Pub. Date: 1998
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6.
 |  | Title: Building and maintaining Internet information services K-12 digital reference services (SuDoc ED 1.310/2:427778) by R. David Lankes ISBN: B000111MI2 Publisher: ERIC Clearinghouse on Information & Technology, Syracuse University Pub. Date: 1998
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7.
 |  | Title: The Bread & Butter of the Internet: A Primer & Presentation Packet for Educators by R. David Lankes, Virtual Dave Lankes ISBN: 0937597414 Publisher: ERIC Clearinghouse on Information and Technology Pub. Date: June, 1996 List Price: $20.00 Amazon.com Price: $20.00 |