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1. |  | Title: Total Quality Management: An Ifs Executive Briefing by Rory L. Chase ISBN: 0387503447 Publisher: Springer Verlag Pub. Date: 01 January, 1989 List Price: $185.00 Amazon.com Price: $185.00 |
| 2. |  | Title: Automatic Identification: An Ifs Executive Briefing by Rory L. Chase ISBN: 0387503498 Publisher: Springer-Verlag Telos Pub. Date: 01 December, 1988 List Price: $133.00 Amazon.com Price: $133.00 |
| 3. |  | Title: Implementing TQM: The Best of the TQM Magazine by Rory L. Chase ISBN: 1854230743 Publisher: IFS Pub. Date: 31 December, 1990 |
| 4. |  | Title: Service Excellence: The Best of "Managing Service Quality", Volume 2 by Rory L. Chase ISBN: 185423109X Publisher: IFS Pub. Date: 28 February, 1992 |
| 5. |  | Title: Winning with Quality: A Practical Approach to the Development of a Total Quality Strategy by Rory L. Chase ISBN: 1854230417 Publisher: IFS Pub. Date: 31 December, 1989 |
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