| 1. 
  |  | Title: Four Practical Revolutions in Management : Systems for Creating Unique Organizational Capability by Shoji Shiba, David Walden
 ISBN: 1563272172
 Publisher: Productivity Press Inc
 Pub. Date: 01 August, 2001
 List Price: $65.00
 Amazon.com Price: $44.20
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| 2. 
  |  | Title: Integrated Management Systems : A Practical Approach to Transforming Organizations (Operations Management Series) by Thomas H.  Lee, Shoji  Shiba, Robert Chapman  Wood
 ISBN: 0471345954
 Publisher: Wiley
 Pub. Date: 22 October, 1999
 List Price: $95.00
 Amazon.com Price: $95.00
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| 3. 
  |  | Title: A New American Tqm: Four Practical Revolutions in Management by Shoji Shiba, Alan Graham, David Walden
 ISBN: 1563270323
 Publisher: Productivity Press Inc
 Pub. Date: 01 April, 1993
 List Price: $50.00
 Amazon.com Price: $50.00
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| 4. 
  |  | Title: La Conception à l'Ecoute du Marché. Organiser l'écoute des clients pour en faire un avantage concurrentiel by Shiba Shoji, Bertrand Jouslin de Noray, Martine Morel, Didier Noye
 ISBN: 2901323634
 Publisher: INSEP
 Pub. Date: 01 January, 1995
 
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| 5. 
  |  | Title: TQM : 4 révolutions du management by Shoji Shiba, Alan Graham, David Walden
 ISBN: 210007024X
 Publisher: Dunod
 Pub. Date: 30 January, 2003
 
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