| 1. 
  |  | Title: Making the Invisible Visible: How Companies Win with the Right Information, People and IT by Donald A. Marchand, William J. Kettinger, John D. Rollins, William Kettinger, Donald Marchand, John Rollins
 ISBN: 047149609X
 Publisher: John Wiley & Sons
 Pub. Date: 11 April, 2001
 List Price: $34.95
 Amazon.com Price: $24.47
 | 
| 2. 
  |  | Title: Information Orientation: The Link to Business Performance by Donald A. Marchand, William J. Kettinger, John D. Rollins
 ISBN: 0199240671
 Publisher: Oxford University Press
 Pub. Date: March, 2001
 List Price: $74.50
 Amazon.com Price: $74.50
 | 
| 3. 
  |  | Title: Business Process Change : Reengineering Concepts, Methods and Technologies by Varun Grover, William J. Kettinger
 ISBN: 1878289292
 Publisher: Idea Group Publishing
 Pub. Date: January, 1998
 List Price: $94.95
 Amazon.com Price: $94.95
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| 4. 
  |  | Title: Process Think: Winning Perspectives for Business Change in the Information Age by Varun Grover, William J. Kettinger
 ISBN: 1878289683
 Publisher: Idea Group Publishing
 Pub. Date: January, 2000
 List Price: $149.95
 Amazon.com Price: $149.95
 |