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1. |  | Title: The Service Profit Chain: How Leading Companies Link Profit and Growth to Loyalty, Satisfaction, and Value by James L. Heskett, W. Earl Sasser, Leonard A. Schlesinger, James L. Herskett, Earl W. Sasser ISBN: 0684832569 Publisher: Free Press Pub. Date: April, 1997 List Price: $32.50 Amazon.com Price: $22.10 |
| 2. |  | Title: The Autobiography of Benjamin Franklin by Benjamin Franklin, Leonard W. Labaree, Ralph L. Ketcham, Helen C. Boatfield ISBN: 0300098588 Publisher: Yale Univ Pr Pub. Date: June, 2003 List Price: $9.95 Amazon.com Price: $9.95 |
| 3. |  | Title: The Professional by W. C. Heinz, Elmore Leonard ISBN: 0306810581 Publisher: DaCapo Press Pub. Date: 04 September, 2001 List Price: $15.00 Amazon.com Price: $10.50 |
| 4. |  | Title: Encyclopedia Brown and the Case of the Secret Pitch by Donald J. Sobol, Leonard W. Shortall ISBN: 0553157361 Publisher: Skylark Pub. Date: 01 July, 1982 List Price: $4.50 Amazon.com Price: $4.50 |
| 5. |  | Title: The Value Profit Chain : Treat Employees Like Customers and Customers Like Employees by James L. Heskett, W. Earl Sasser, Leonard A. Schlesinger ISBN: B0001CJ9GI Publisher: Free Press Pub. Date: 09 January, 2003 List Price: $35.00 Amazon.com Price: $8.99 |
| 6. |  | Title: Germinal by Emile Zola, Leonard W. Tancock ISBN: 0140440453 Publisher: Viking Press Pub. Date: November, 1954 List Price: $8.95 Amazon.com Price: $8.95 |
| 7. |  | Title: The Little Rascals : The Life and Times of Our Gang by Richard W. Bann, Leonard Maltin ISBN: 0517583259 Publisher: Three Rivers Press Pub. Date: 24 November, 1992 List Price: $21.00 Amazon.com Price: $14.70 |
| 8. |  | Title: Emerging Viruses: AIDS and Ebola: Nature, Accident or Intentional? by Leonard G. Horowitz, W. John Martin ISBN: 0923550127 Publisher: Healthy World Dist Pub. Date: July, 1996 List Price: $29.95 Amazon.com Price: $20.37 |
| 9. |  | Title: Police Administration : Structures, Processes and Behavior (6th Edition) by Charles R. Swanson, Leonard Territo, Robert W. Taylor ISBN: 0131123114 Publisher: Prentice Hall Pub. Date: 05 March, 2004 List Price: $80.00 Amazon.com Price: $80.00 |
| 10. |  | Title: Putting the Service-Profit Chain to Work (HBR OnPoint Enhanced Edition) by James L. Heskett, Thomas O. Jones, Gary Loveman, Jr. W. Earl Sasser, Leonard A. Schlesinger ISBN: B00005REHU Publisher: Harvard Business School Press Pub. Date: 24 April, 2004 List Price: $7.00 Amazon.com Price: $7.00 |
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