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| 1.  |  | Title: Know Your Customer: New Approaches to Understanding Customer Value and Satisfaction (Blackwell Business Dimensions in Total Quality Series) by Robert B. Woodruff, Sarah Gardial ISBN: 1557865531 Publisher: Blackwell Publishers Pub. Date: January, 1996 List Price: $34.95 Amazon.com Price: $34.95 | 
| 2.  |  | Title: Marketing by David W. Cravens, Robert B. Woodruff ISBN: 0201108402 Publisher: Pearson Addison Wesley Pub. Date: January, 1986 List Price: $35.70 Amazon.com Price: $35.70 | 
| 3.  |  | Title: Brigham Young University Housing Through the Years by Bruce A. Barrett, Ginger S. Woodruff, B. H. Roberts ISBN: 0842523219 Publisher: Brigham Young University Press Pub. Date: November, 1994 List Price: $22.95 Amazon.com Price: $22.95 | 
| 4.  |  | Title: Marketing Management (Irwin Series in Marketing) by David W. Cravens, Robert B. Woodruff, Gerald E. Hills ISBN: 0256055475 Publisher: Richard d Irwin Pub. Date: January, 1987 List Price: $55.95 Amazon.com Price: $55.95 | 
| 5.  |  | Title: Marketing in Action: Readings and Cases by Andrew M. Forman, David W. Cravens, Robert B. Woodruff ISBN: 0201108445 Publisher: Pearson Addison Wesley Pub. Date: March, 1986 List Price: $22.33 Amazon.com Price: $22.33 | 
| 6.  |  | Title: I/R/GD Marketing by David W. Cravens, Robert B. Woodruff ISBN: 0201108410 Publisher: Addison Wesley Publishing Company Pub. Date: January, 1986 List Price: $29.95 Amazon.com Price: $29.95 | 
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