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1. |  | Title: Customer Capitalism: The New Business Model of Increasing Returns in New Market Spaces by Sandra Vandermerwe ISBN: 1861563078 Publisher: Whurr Pub Ltd Pub. Date: February, 2001 List Price: $27.95 Amazon.com Price: $24.04 |
| 2. |  | Title: The Eleventh Commandment: Transforming to "Own" Customers by Sandra Vandermerwe ISBN: 0471958239 Publisher: John Wiley & Sons Pub. Date: 23 July, 1996 List Price: $65.00 Amazon.com Price: $65.00 |
| 3. |  | Title: Breaking Through : Implementing Customer Focus in Enterprises by Sandra Vandermerwe ISBN: 1403935033 Publisher: Palgrave Macmillan Pub. Date: 02 July, 2004 List Price: $65.00 Amazon.com Price: $65.00 |
| 4. |  | Title: The environment of South African business by Sandra Vandermerwe ISBN: 062300948X Publisher: Maskew Miller Pub. Date: 1976 |
| 5. |  | Title: Cases in European Marketing Management (Irwin Series in Marketing) by John A. Quelch, Kamran Kashani, Sandra Vandermerwe ISBN: 0256157227 Publisher: McGraw-Hill/Irwin Pub. Date: January, 1994 List Price: $83.45 Amazon.com Price: $83.45 |
| 6. |  | Title: Services Marketing: European Perspectives by Christopher Lovelock, Barbara Lewis, Sandra Vandermerwe ISBN: 013095991X Publisher: Pearson Higher Education Pub. Date: 11 March, 1999 |
| 7. |  | Title: The 11th Commandment: Tranforming to 'Our' Customers by Sandra Vandermerwe ISBN: 9996235092 Pub. Date: 1999 |
| 8. |  | Title: European Casebook on Implementing Service Strategies by Sandra Vandermerwe, Christopher Lovelock ISBN: 0130971308 Publisher: Pearson Higher Education Pub. Date: 01 March, 1994 |
| 9. |  | Title: South African marketing strategy : text & cases by Sandra Vandermerwe ISBN: 0702106550 Publisher: Juta Pub. Date: 1975 |
| 10. |  | Title: From Tin Soldiers to Russian Dolls: Creating Added Value Through Services by Sandra Vandermerwe ISBN: 0750609745 Publisher: Butterworth-Heinemann Pub. Date: September, 1993 List Price: $44.95 Amazon.com Price: $44.95 |
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