1.
 |  | Title: Patient Satisfaction Pays: Quality Service for Practice Success by Stephen W. Brown, Anne-Marie Nelson, Sheryl J. Bronkesh ISBN: 0834203944 Publisher: Jones & Bartlett Publishers Pub. Date: 01 April, 1993 List Price: $89.95 Amazon.com Price: $89.95 |
2.
 |  | Title: Client Satisfaction Pays: Quality Service for Practice Success by Carin A. Smith DVM, Stephen W. Brown, Steven D. Wood, Sheryl J. Bronkesh, Anne Marie Nelson ISBN: 0941451712 Publisher: Amer Animal Hospital Assn Pub. Date: 01 July, 1998 List Price: $44.00 Amazon.com Price: $44.00 |
3.
 |  | Title: Promoting Your Medical Practice: Marketing Communications for Physicians by Stephen W. Brown, Andrew P. Morley, Sheryl J. Bronkesh, Steven D Wood ISBN: 0874894948 Publisher: Practice Mgt Information Corp Pub. Date: 01 April, 1989 List Price: $49.95 Amazon.com Price: $49.95 |
4.
 |  | Title: Improving Patient Satisfaction Now: How to Earn Patient and Payer Loyalty by Anne-Marie Nelson, Steven D. Wood, Stephen W. Brown, Sheryl Bronkesh, Zachary Gerberg ISBN: 0834209225 Publisher: Jones & Bartlett Publishers Pub. Date: 15 January, 1997 List Price: $81.95 Amazon.com Price: $81.95 |