| 1. 
  |  | Title: The Goal: A Process of Ongoing Improvement by Eliyahu M. Goldratt, Eliyahu M. Goldratt
 ISBN: 0884270610
 Publisher: North River Press Publishing Corporation
 Pub. Date: May, 1992
 List Price: $19.95
 Amazon.com Price: $13.97
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| 2. 
  |  | Title: What Is Six Sigma? by Peter S. Pande, Peter S. Pande, Peter S. Pande, Peter S. Pande
 ISBN: 0071381856
 Publisher: McGraw-Hill Trade
 Pub. Date: 26 October, 2001
 List Price: $12.00
 Amazon.com Price: $9.60
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| 3. 
  |  | Title: What is Lean Six Sigma by Michael L. George, Michael L. George, Michael L. George
 ISBN: 007142668X
 Publisher: McGraw-Hill
 Pub. Date: 27 October, 2003
 List Price: $12.00
 Amazon.com Price: $9.60
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| 4. 
  |  | Title: Newton's Telecom Dictionary: Covering Telecommunications, Networking, Information Technology, Computing and the Internet by Harry Newton
 ISBN: 1578203090
 Publisher: CMP Books
 Pub. Date: February, 2004
 List Price: $34.95
 Amazon.com Price: $24.46
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| 5. 
  |  | Title: Lean Six Sigma for Service : How to Use Lean Speed and Six Sigma Quality to Improve Services and Transactions by Michael L. George
 ISBN: 0071418210
 Publisher: McGraw-Hill Trade
 Pub. Date: 27 June, 2003
 List Price: $34.95
 Amazon.com Price: $23.77
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| 6. 
  |  | Title: The Balanced Scorecard: Translating Strategy into Action by Robert S. Kaplan, Robert S. Kaplan
 ISBN: 0875846513
 Publisher: Harvard Business School Press
 Pub. Date: September, 1996
 List Price: $35.00
 Amazon.com Price: $23.80
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| 7. 
  |  | Title: Cartoon Guide to Genetics by Larry Gonick
 ISBN: 0062730991
 Publisher: Perennial
 Pub. Date: 14 August, 1991
 List Price: $16.95
 Amazon.com Price: $11.87
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| 8. 
  |  | Title: Tree Houses You Can Actually Build : A Weekend Project Book by David Stiles, David Stiles
 ISBN: 0395892732
 Publisher: Houghton Mifflin Co
 Pub. Date: 26 May, 1998
 List Price: $18.00
 Amazon.com Price: $12.60
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| 9. 
  |  | Title: High Output Management by Andrew S. Grove
 ISBN: 0679762884
 Publisher: Vintage
 Pub. Date: 29 August, 1995
 List Price: $13.00
 Amazon.com Price: $10.40
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| 10. 
  |  | Title: Double-Digit Growth: How Great Companies Achieve It-No Matter What by Michael Treacy
 ISBN: 1591840058
 Publisher: Portfolio
 Pub. Date: 21 August, 2003
 List Price: $27.95
 Amazon.com Price: $19.56
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