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Compare Prices		Cover ImageTitle: Call Center Forecasting and Scheduling : The Best of Call Center Management Review
by Gerry Barber, Brad Cleveland, Henry Dortmans, Greg Levin, Gordon Mac Pherson, Ann Smith
ISBN: 0965909360
Publisher: Call Center Press
Pub. Date: September, 2000
List Price: $16.95
Amazon.com Price: $16.95

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