1.
 |  | Title: The Service Profit Chain: How Leading Companies Link Profit and Growth to Loyalty, Satisfaction, and Value
by James L. Heskett, W. Earl Sasser, Leonard A. Schlesinger, James L. Herskett, Earl W. Sasser
ISBN: 0684832569
Publisher: Free Press
Pub. Date: April, 1997
List Price: $32.50
Amazon.com Price: $22.10 |
2.
|  | Title: The Value Profit Chain : Treat Employees Like Customers and Customers Like Employees
by James L. Heskett, W. Earl Sasser, Leonard A. Schlesinger
ISBN: 0743225694
Publisher: Free Press
Pub. Date: 31 December, 2002
List Price: $35.00
Amazon.com Price: $23.80 |
3.
|  | Title: Putting the Service-Profit Chain to Work (HBR OnPoint Enhanced Edition)
by James L. Heskett, Thomas O. Jones, Gary Loveman, Jr. W. Earl Sasser, Leonard A. Schlesinger
ISBN: B00005REHU
Publisher: Harvard Business School Press
Pub. Date: 24 April, 2004
List Price: $7.00
Amazon.com Price: $7.00 |
4.
|  | Title: Accounting: Concepts & Applications
by W. Steve, Phd, Cpa, Cia, Cfe Albrecht, James D., Phd Stice, Earl K., Phd Stice, Monte R., Phd, Cpa, Cma Swain, Steve Albrecht
ISBN: 0324187564
Publisher: South-Western College/West
Pub. Date: February, 2004
List Price: $117.95
Amazon.com Price: $117.95 |
5.
|  | Title: Financial Accounting
by W. Steve Albrecht, James D. Stice, Earl K. Stice, Monte R. Swain
ISBN: 0324206747
Publisher: South-Western College/West
Pub. Date: January, 2004
List Price: $112.95
Amazon.com Price: $112.95 |
6.
|  | Title: Accounting Concepts and Applications
by W. Steve Albrecht, James D. Stice, Earl K. Stice, K. Fred Skousen, Monte R. Swain
ISBN: 0324066694
Publisher: South-Western College Pub
Pub. Date: 29 June, 2001
List Price: $111.95
Amazon.com Price: $111.95 |
7.
|  | Title: World of Literature, The
by Louise Hutchings Westling, Stephen W. Durrant, James W. Earl, Earl James
ISBN: 0134391594
Publisher: Prentice Hall
Pub. Date: 04 January, 1999
List Price: $67.00
Amazon.com Price: $67.00 |
8.
|  | Title: The Profitable Art of Service Recovery
by Christopher W.L. Hart, James L. Heskett, Jr. W. Earl Sasser
ISBN: B00005RZ35
Publisher: Harvard Business School Press
Pub. Date: 24 April, 2004
List Price: $6.00
Amazon.com Price: $6.00 |
9.
|  | Title: The Cthulhu Cycle: Thirteen Tentacles of Terror (Call of Cthulhu Fiction)
by H. P. Lovecraft, Donald R. Burleson, Leonard Carpenter, Pierre Comtois, August W. Derleth, Lord Dunsany, Alan Dean Foster, C. J. Henderson, M. R. James, Steven Paulsen
ISBN: 1568820380
Publisher: Chaosium
Pub. Date: October, 1996
List Price: $13.95
Amazon.com Price: $13.95 |
10.
|  | Title: An Introduction to the Bible
by D.W. Musser, M.G. Reddish, James R. Beasley, Clyde E. Fant, E. Earl Joiner
ISBN: 0687194938
Publisher: Abingdon Press
Pub. Date: May, 1991
List Price: $35.00
Amazon.com Price: $35.00 |
